top of page

How we work

​

Although every project we undertake is different, the following process underpins all the work we do. Our four-step approach is designed to be inclusive, engaging, evidence-based, and rooted in behavioural science to ensure it works to help you reach your goals.

Screenshot 2024-11-20 081018.png

Listen well

Our journey together begins with listening—genuinely and deeply. Your situation is important and deserves to be fully understood and acknowledged. We particularly take the time to hear from voices that are often overlooked. This step is about uncovering the ideas, insights, and potential improvements that already exist within your team or organisation. We’re not here to impose a pre-packaged solution; instead, we work with you to surface and amplify the good things already present and use that as the basis for what comes next.

Screenshot 2024-11-20 081136.png

Co-create a plan

​Once we’ve gained a clearer understanding of what's going on within your team or organisation, we work with you to co-create a tailored plan. Our expertise comes into play here, offering tried-and-tested approaches and resources to help you achieve your goals. However, it’s not about flooding you with options. Ideas are plentiful, but our focus is on identifying the right ones - those that will truly make sense for your unique situation. We ensure that our recommendations are practical, adaptive, and aligned with your vision.

Screenshot 2024-11-20 081245.png

Make it stick

Planning is essential, but the real magic lies in implementation. Drawing on our knowledge of behaviour change and human psychology, we support you in designing interventions that are realistic and sustainable. We consider the nuances of individual and team motivations, identity, and the everyday pressures your people face. Together, we explore what needs to happen for change to endure, even on challenging days when motivation dips. We’re committed to helping you achieve meaningful  change that lasts.

Screenshot 2024-11-20 081856.png

Measure, evaluate, refine

The final step is all about learning and adapting. We set up a process to evaluate the impact of our work together, gathering evidence to understand what’s working and what - if anything - needs tweaking. By tracking progress and being prepared to make small but significant adjustments as we go, we ensure that you achieve the best possible outcomes. This ongoing cycle of reflection and improvement is key to lasting success.

 

Our approach ensures that everyone has a voice. By blending deep listening with behavioural expertise and continuous evaluation, we work with you to create solutions that genuinely work for your people and your organisation.

bottom of page